SeatGeek Reviews

SeatGeek.com offers various payment methods. For most purchases, U.S., Mexico, or Canadian credit and debit cards are accepted. The only exception is for Partnered Teams and Events, where international payment methods are accepted over the app or web browser. To add or update payment details, one needs to log into their SeatGeek account on desktop and head to the Account Manager. Once in the Account Manager, select Payment Plans followed by Update Payment Method. Then enter the payment method, hit save, and it's all set. For payouts when tickets are sold, the payment can be issued to a bank account. This is currently supported for residents within the United States (excluding US territories) with United States bank accounts and Canadian residents with Canadian bank accounts.

SeatGeek has a Buyer Guarantee policy that ensures tickets will be delivered in time for the event, provide valid entry to the event, and will be the same as those ordered. If these conditions are not met, SeatGeek works on a case-by-case basis to resolve any verified issues by providing comparable or better tickets to the event, a refund, or a credit. If an event is canceled and not rescheduled, a full refund of the purchase price or a credit for use on a future purchase may be provided. For postponed events, the tickets can be used on the rescheduled date. If replacement tickets are required for entry to the event on the rescheduled date, SeatGeek will work to obtain replacement tickets. If the event cannot be attended on the rescheduled date, the tickets can be listed on SeatGeek for sale. Refunds are not provided for postponed or rescheduled events, except when replacement tickets are required or as otherwise required by applicable law.

Regarding the shipping policy, tickets or wristbands are mailed via UPS or FedEx and are delivered within 48 hours of the event. A tracking number is provided when the tickets are ready to ship out. If there is no movement on the shipment, it's likely that the seller hasn't received the tickets from the venue yet but is preparing the order to be shipped. The shipping address provided should be accurate and up-to-date to avoid delays in shipment. If there is an issue with the shipment, contact support can be reached by scrolling down and tapping Contact Support while viewing the order in the SeatGeek app.

SeatGeek is a popular online ticket marketplace that offers a wide range of services. It provides an excellent platform for users to buy, sell, and transfer tickets to live entertainment events including concerts, theater shows, comedy acts, festivals, and sporting events. The platform uses data and analytics to provide ticket buyers with a Deal Score indicating the quality of the seats they are considering purchasing. SeatGeek was originally an aggregator of ticket listings, serving as a search engine, allowing users to compare ticket prices from different sellers. Today, it also operates as a primary ticket outlet, which means that it partners with organizations, venues, and events. It has partnered with several clubs from the English Premier League (soccer), various NBA and NFL teams, as well as different venues, theaters, and festivals. The platform's user-friendly interface and unique features like the Deal Score system enhance the ticket-buying experience, helping users find the best deals. SeatGeek is a reputable and trustworthy ticketing platform, offering a wide range of event tickets. Its partnerships with major teams and venues add to its legitimacy. SeatGeek is a one-stop shop for concert and sports tickets, an oasis in the ticketing desert that’ll get you into the action with just a few clicks. With its comprehensive selection of events to choose from, SeatGeek has quickly become one of the leading providers of event tickets online. SeatGeek is a perfectly legitimate company with a good reputation that operates a large, popular platform, and collaborates with some of the best-known sports teams in the world. You can access SeatGeek from your computer, or via the official app (available on Android and iOS).

SeatGeek is a large event ticket search engine that allows users to discover events, search all ticket sites, see seat locations, and get the best deals on tickets. When purchasing tickets on SeatGeek, service and delivery fees are charged. These fees can vary based on the event and the type of ticket being received. The fees are in a range commensurate with other ticket market participants' fees and are driven by the same supply and demand factors. These fees help SeatGeek operate, pay the sellers that list tickets on the marketplace, and continue to provide a great product for finding live events. Taxes may also apply to the purchase if tickets are being bought for an event in a location which mandates sales and or entertainment taxes.

For specific sports, the average ticket price for an NFL game is $151, according to SeatGeek data. The price point for individual tickets may vary depending on the seating section, opponent, day of week, and more. For NBA games, fans searching for NBA tickets will find an average ticket price of $94 per seat, according to SeatGeek data. Rivalry games and special events exceed this average. SeatGeek also offers filters at the top of the page to sort tickets by price, find the cheapest tickets, or by SeatGeek's “Deal Score” feature, which ranks tickets by value and helps find the best deal available for tickets. Users can filter tickets by seat location using the '50 Yard Line,' 'End Zone,' 'Home Sideline' and 'Away Sideline' buttons.

PayPal is not currently accepted as a payment method on SeatGeek. Purchases on SeatGeek will need to be made using a credit or debit card, or a SeatGeek promo code.

To reach SeatGeek customer support, one can contact their team of Event Experts from 9 AM EST - 1 AM EST. This can be done by clicking or tapping Contact Support when viewing your order details in the Tickets section of your SeatGeek account. After doing so, some articles from their help center will be suggested and you can see what support options are available by tapping Contact Us. It is suggested to contact their team via the methods available in the SeatGeek app and website, as it's possible that the phone numbers and email addresses found on other sites might not be legitimate. If the tickets aren't working, tap or click Contact Support under Helpful links while viewing your order in your SeatGeek account. Their team of Event Experts will be sure to help you via chat, phone, or email. You can also contact them by tapping Support in the Me tab of the SeatGeek app.

SeatGeek is a mobile-focused ticket platform that enables users to buy and sell tickets for live sports, concerts, and theater events. It offers an excellent way to buy, sell, and transfer tickets wherever there's an internet connection. SeatGeek allows both mobile app and desktop users to browse events, view interactive color-coded seatmaps, complete purchases, and receive electronic or print tickets. It aggregates tickets from various sources, including secondary ticketing websites and individual sellers, allowing users to compare prices and find the best deals. SeatGeek also provides a detailed seating chart for each venue, so users can choose their seats with confidence. Additionally, SeatGeek offers a mobile app that makes it easy to browse and purchase tickets on the go. It's a one-stop shop for concert and sports tickets, quickly becoming one of the leading providers of event tickets online. SeatGeek built its name in the ticket reseller market, but recently the company's been making moves in the primary ticket-seller space. The browser-based SeatGeek puts local events at the forefront. As your computer loads the homepage, SeatGeek detects your location and displays a panel-based grid that's chock-full of entertainment. One of the standout features of SeatGeek is its Deal Score system, which rates the value of a ticket based on factors like seat location and historical prices. This helps users make informed decisions and find the best seats for the best prices. SeatGeek also offers a mobile app that allows users to easily browse and purchase tickets on the go. The app includes features like interactive seat maps and real-time updates on ticket availability.